In an overcrowded market of more than 800 real estate agencies, this is probably the most important question you need to ask yourself. But it is also the most difficult one.
A trustworthy agent meets five main criteria. The agency must be:
Through Homexperts, we guarantee you will work with such an agency. One you can trust 100%. Neutral and objective, we retain for our portal only the agencies that have achieved the very highest scores in "The Broker Certificate". The Broker Certificate.
Even among the best agencies, there are a lot of differences. Some are more specialised in specific regions, others are specialised in selling a particular type of estates etc. Thus, a good agency to sell a villa in the center is not necessarily the best one to sell a condo in the south. To help you choose among our partner agencies, we can of course direct you objectively in a first screening and we provide you with all the necessary insight to make the right choice:
This question is indeed crucial. If the price is too low, you do not optimise your financial return, but if the price is too high, you risk waiting too long and, most importantly, devaluing your property on the market.
On average, it takes over 16 months to sell a property in Luxembourg! This is mainly because the prices are not estimated correctly right from the start. Our unique valuation method spares you from losing precious time and devaluing your property on the market.
When we submit your property to our certified partner agencies, each one is invited to make an independent assessment based on the detailed information we provide them about your property. We thus collect the independent estimates of some of the most experienced agencies in the country and can determine the best price range for your property. Based on these estimates, will then agree on the final price together with you.
This is again a very important question. All too often the agents tap into their close network and lose interest if they don't find a buyer quickly.
Besides flawless commitment and professionalism, the Homexperts partner agencies all have extensive networks, expensive subscriptions to the leading real estate portals and substantial marketing budgets. Besides, we follow-up on the activity of the agency you selected during the complete sales process.
And finally, we grant the agency you retained an exclusive mandate of only 3 months. The exclusivity is essential, since an agent logically devotes more consistent efforts to exclusive mandates. But limiting it to 3 months and keeping open the possibility to give another mandate to a second certified agency after this period grants you a double assurance about their commitment.
First, we assure a regular follow-up of the agency you selected. If things do not progress as they should, we are there to intervene quickly.
But if the results are not conclusive after three months, we can decide together to entrust a second mandate to another certified agency.
We thus guarantee the best possible motivation of your agent, while retaining the possibility of involving an additional agency, if necessary.
This may seem tempting at first glance. But put yourself in the agency's shoes...
Would you be more motivated to do your best if you were sure to reap the rewards of your efforts or if you risked working for nothing?
Generally, motivation and performance are better if the agency has an exclusivity on your property.
However, this exclusivity should not last too long, or else there is a risk that the agency will become too complacent. That is why we guarantee exclusivity for three months to the agency that you have selected, but beyond this period we can, if necessary and with your agreement, involve a second certified agency.
The Broker Certificate is an independent, 100% neutral and objective certification,
created to evaluate estate agencies according to four themes:
The accreditation has itself been validated by ESCEM (European Society for Certification of Management Systems), a private and independent certification body created in 1997 and accredited according to ISO 17021 for ISO 9001, ISO certification activities. 14001 and OHSAS 18001 by the Luxembourg Office for Accreditation and Surveillance (OLAS), which is the national accreditation body of the Grand Duchy of Luxembourg.
The Broker Certificate is open to every interested agency. But on Homexperts, we only retain a very strict selection of, what we consider, the best and most trustworthy agencies having passed the certification.
We work on the usual commission of 3%, as charged by any competent agency.
We then share the commission with the certified agency that finds you the buyer.
Using Homexperts is thus not more expensive than working with a regular agency, but provides you with many important advantages:
It is true that every year, a hundred estate agencies close in Luxembourg... The question is thus quite important.
If such a closure happens during the sale of your property, you will have wasted valuable time.
But rest assured: the certified agencies retained on our portal have been checked for their financial health, sou you don't run any risk.